Installing Adobe Acrobat Reader

Sometimes reports are saved in Adobe® Portable Document Format (PDF). If your workstation has Adobe Acrobat Reader installed you will be able to view these files.

If you can't view PDF files, the following steps show you how to download and install a free copy of Adobe Acrobat Reader.

Note: Adobe Acrobat Reader version 5.05 is required for viewing and printing some report types.  Customers with higher versions of Adobe Acrobat will need to download GhostScript to be able to print PDF reports.

To Download & Install Acrobat Reader

To download and install a free copy of Adobe Acrobat Reader version 5.05:

  1. Go to: http://www.adobe.com/products/acrobat/reader_archive.html

  2. Be sure to select Windows as the operating system.

  3. Follow the prompts on the screen.

  4. Select a location to save the .exe file and click the Save button.

  5. Go to the folder or location where you saved the .exe file and click on it.

  6. This completes the installation of Adobe Acrobat Reader.

Configuring Acrobat Reader for Auto Print

If you use the Auto Print utility you should disable automatic updates of Adobe Acrobat Reader.  Otherwise, whenever there is an update available, Acrobat will pause Auto Print to ask users if they want to update their version of the software, interrupting the Auto Print utility.

The following procedure shows how to prevent Acrobat Reader from doing automatic updates:

  1. From your Windows Start menu, select  Programs > Acrobat Reader.

  2. From Acrobat's main menu select  Edit > Preferences.  The Preferences window appears.

  3. Select  Update from the list of available options.

  4. On Check for Updates select "Manually" from the drop-down list.

  5. Uncheck the box Show Auto-Update Confirmation Dialog.

  6. Click OK.

You are now ready to use Auto Print.

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